TESTIMONIALS
WHY OUR CLIENTS KEEP CHOOSING US
EITHER IT'S OUR CHARMING PERSONALITIES, OR OUR COMPLETE KNOWLEDGE OF EVERYTHING PLUMBING

Waterworks Plumbing Testimonials & Reviews

With years of experience under our toolbelts, there’s not much out there that we haven’t installed or repaired. So when we asked our clients why they always chose to come back to us, we thought we should share their glowing feedback.

If you’re looking for a team of hardworking and qualified plumbers to get the job done first time, every time, you’ve found them!

Their service is enlightening!

“I heard about Waterworks through a friend and I had used a couple of other companies up here when I shifted. I found with these ones I always had a long wait! However with Waterworks it’s completely different. I rang and 5 minutes later they had someone on their way. Their service is enlightening when you compare it to other companies. They are prompt, professional and communicate with you all the way. They are who I use now.”
— Donn Armstrong

Beyond the call!

“It was a personal introduction to the company that started our relationship. I have found Waterworks efficient and timely and always professional. They have re-plumbed our bathroom and helped install the shower etc and all the fittings. As well as fixing a tap outside which turned out to be from a broken pipe underground. They are a very obliging company to work with, nothing is ever a problem. When we were pushed with an issue at our rental and tenants were about to move in, their tradesman went beyond the call to ensure we had a working service for the new tenant by staying late.”
— Jim Lischner

Gets the best possible result for you

“Waterworks are brilliant! They are very professional. When Nick is taking care of your plumbing he wants to get the best possible result for you as the client. He will push us as a supplier to get the right product for the job and won’t settle for just anything. Nick is very personable so he remembers his clients and the tasks he has taken care of for them. He doesn’t get overwhelmed either on a job that may not be going to plan he keeps cool, calm and collected. We put this down to the knowledge he has of the industry and his experience. We have used him at our premises for our plumbing needs and we can’t speak highly enough of him.”
— Ben Bloy

Their communication is outstanding!

“Waterworks are fast and reliable. They are great communicators and are very prompt in their service. They have replaced for us recently a hot water cylinder which was a very urgent repair. Their honesty and communication are second to none. Just a great company.”
— Tony Rothschild

He is brilliant at problem solving!

“Waterworks were part of an original build contract in a managed build. Nick is so good to deal with. He is really personable and helpful. He took care of the plumbing and drainage of the entire house. He is fantastic at problem solving. We found the company really helpful, and respectful of where our knowledge base was, and so felt included and understood where and how changes etc were being made to achieve what we wanted.”
— Pippa Jerram

Prompt & excellent service stands out

“Nick came to us recommended and his friendly and prompt excellent service stands out for us. He has helped with the plumbing in our rental properties and all the variety of work that can entail. Waterworks Plumbing do what they say they are going to do and they do an excellent job.”
— Anthony Dowie

I didn’t have to worry about a thing

“We chose Waterworks because they were local to us. Nick is a great guy. Really prompt and responsive. Nothing is ever a hassle and everything is just taken care of till the job is completed. I didn’t have to worry about a thing. He has helped us in our home and within our business premises. Nick’s timeliness stands out for me. Plumbing is never timed well and Nick seems to be able to free his time to help you even when he is extremely busy. The other thing I like is that I am dealing with the owner.”
— Jodi Gauci

Nick makes it easy!

“Waterworks was recommended to me and dealing with Nick is just so easy. Nothing is ever a problem. He has helped us out from the small to the large plumbing jobs. Some have been easy and others a bit more challenging. It’s so easy dealing with Nick, he does the job and sorts any problems that arise while on it. Nick just makes it easy.”
— Gary Wright

Completely trustworthy!

“We chose Waterworks because of a connection within our friend circle. Nick is terrific. I had a leak in my lounge lights at 3am and he came around straight away, which was a relief for me. He goes above and beyond and is completely trustworthy. Nick is a very conscientious and a lot of his work comes because of his reputation. He always does a good job and gives the best solutions to anything that comes up.”
— Andrea Dargan

Does everything to a time and budget!

“I have known Nick for a very long time about 15 years. He is very proactive and nothing is ever a problem. We are a commercial building company and Nick has helped us out on many a project from the small to the very large. He does everything on time and on budget.”
— Andy Pace

He is upfront and honest

“We have been associated with Waterworks for a long time. They are brilliant and turn up when they say they will. Nick is fantastic at seeing things from a professional and practical angle. He gives good advice and is upfront and honest, keeping you informed at all times. 

He and his team are very thorough, as well as being clean and tidy. He has helped us with a lot over the years. At the moment we are on our 3rd EQC repair where he has helped with the planning and configuring of the bathroom to ensure we get a user friendly area.”
— Karen Gowans

Pleasant & professional

“Nick was recommended to me and I have always found him to be pleasant and professional. He communicates very well about the work so you know where things are at. He has over the years installed two hot water cylinders, fixed a leak, installed showers, removed toilets and also replaced these for us. We find him very easy to deal with. He is very prompt and does a great job.”
— Robyn Willis

They go out of their way

“We have had a long standing relationship with Waterworks Plumbing. I personally have found them to go out of their way for their clients. And are very responsive. They help us with our properties that we manage and Nick has been very good on urgent matters. Picking up keys and dropping them off. Nothing is a bother. They are really easy to deal with and do a great job.”
— Pip Neilson, Ray White

Reliable & Responsive

“It was our property manager who recommended us to Waterworks Plumbing. They have helped us immensely with our rental properties. They have helped us with everything, from a small washer to hot water cylinders. They are great to deal with, reliable and very responsive - especially with urgent matters.”
— Darren Alderson

Carries out work to a high standard

“Nick was recommended to us by our electrician, Gavin Neale, who also does excellent work when needed on our large property. We have found that Nick is extremely good to work with. He has done numerous jobs for us, from fixing the pumps to the well and extensive irrigation system, to managing a bathroom renovation in our absence. Also tackles small domestic jobs as and when they crop up. No job is too big or too small and we have always found Nick to be prompt, willing and pleasant.

This year we arranged for Nick to remove a spa pool and install a spa bath in a bathroom while we were away overseas for three months. This involved him also organising the work on retiling, replacing the underfloor heating and repainting. He communicated on the progress of the job, consulting on issues as they arose and sending photos of progress. We came back to a perfect transformation. He had ensured that we suffered no disruption. There was no mess or dust, he had gone to great lengths to protect the rest of the house during the process (which involved removing a large spa pool from an upstairs space) and the job was perfect.

We are very happy to recommend Nick and his company as someone who is very easy to work with, trustworthy and who carries out his work to a very high standard.”
— Jane Campbell

I felt at ease straight away 

“Waterworks was recommended to us by our plumbing supplier. When I met with Nick he made me feel at ease straight away and I knew I was in safe hands. 

Dealing with Waterworks has been really easy actually. We are on to our 3rd project together and Nick and the team have been consistent on all projects. I really value Nick’s input and appreciates he takes the time to see my vision. We often work to tight timelines and these are always achieved. 

We renovate houses, so generally it involves updating kitchens, bathrooms and laundries which is where Waterworks comes into it. We have to work to a budget and the team at Waterworks understand this and offer solutions along the way to help us achieve the high standard that is important to us, but also help us stay on budget at the same time. 

When I recommend Waterworks to others the best way to describe Waterworks is really reliable, a great friendly team who have the ability to problem solve and nothing is ever a problem, for me as a client I feel really reassured having Waterworks on our projects.”
— Jo Mullen, Base 4 Projects

We were really impressed by the team!

“We had a flood in our home that was caused by our kitten and we wanted to be able to turn off the water underneath the sink so he wouldn't be able to cause any new damage to himself or our new home, so we employed the help of Waterworks Plumbing. 

I explained the situation to Anna and Nick, requested a quote and booked everything in, no problem at all! Nick was fantastic, came in and sorted the tap out in no time—we couldn't be happier! 

We were really impressed by the team, their communication and workmanship is fantastic, we highly recommend them!”
— Sarah & Rhys, Rolleston
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